Shipping & Returns

 

Shipping Information

Orders will be processed and shipped within 2-5 days once credit card authorisation and verification have been obtained. Orders placed on Saturdays and Sundays will be processed the following business day*.

Postnord — $5 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

*If a product is marked with a time delay (eg: "2-8 weeks”), it will be shipped to you as soon as your product is back in stock.

 

Returns & Exchanges

CbyC sincerely hope that you are completely satisfied with your purchase. In case not, it is easy to return any unworn items for full refund or exchange.

CbyC offer full refund for unworn pieces returned within 14 business days after receiving the product. Exchanges are free of charge and eligible up to 30 days after receiving the product.

items sent back Any unworn products you would like to return for a full refund must be sent back to CbyC Jewelry within 14 business days after receiving the product. Exchanges are only eligible up to 30 days after receiving the product.

CbyC Jewelry doesn’t reimburse the return shipping cost.

Please follow the steps outlined below.

1.  Fill out the CbyC Jewelry Returns Form online.

2. Place the item(s) securely in the original product packaging, along with the printed Returns Form.  Kindly note that we are only able to exchange or refund items that are returned in its original and resalable condition. We reserve the right to refuse an exchange or refund if items are non-sellable. 

3.  Return your package by recorded delivery, retaining your recorded delivery receipt as proof of postage, to the address here below:

CbyC Jewelry
Östermalmstorg 5
S-114 42 Stockholm
SWEDEN

4.  Once we have processed your return we will contact you by email. We shall endeavour to process returns as soon as we receive them.