Shipping & Returns

 

EXCHANGE & RETURNS POLICY

We hope you will be completely delighted with your order. However if for any reason you are not, we are happy to offer a refund or exchange.

Any unworn merchandise you would like to return for a full refund must be sent back to CbyC Jewelry within 14 business days after receiving the product. Exchanges are only eligible up to 30 days after receiving the product. CbyC Jewelry is not responsible for the items during shipment back to us. The return shipping fee is carried by the customer.
If you should wish to return or exchange an item, you must request a return authorization by contacting us at cecilia@cbyc.se and within 14 days following the delivery of your order.


DELIVERY OPTIONS & SHIPPING

Shipping Policy

Orders will be processed and shipped within 2-5 days once credit card authorisation and verification have been obtained. Orders placed on Saturdays and Sundays will be processed the following business day. If a product is marked with a time delay (eg: "2-8 weeks"), it will be shipped to you as soon as your product is back in stock.

CbyC Jewelry will not deliver to PO Box addresses.

Delivery

  • Sweden. PostNord Service Point – 1-2 days (Free).

  • Europe. UPS Standard – 2-4 days (Free).

  • International shipping. Contact us at cecilia@cbyc.se.

 

Page updated: 2019.01.04